Magento Commerce

TERMS & CONDITIONS

MOST ITEMS ARE IN STOCK, occasionally your purchase may take 3-4 weeks to ship. Please call TemPure Scientific at 866-923-7873 for your ship date.

Warranty

TemPure Branded Units:
1 Year Labor
1 Year Parts
5 Years Compressor

So-Low Branded Units:
1 Year Labor
1 Year Parts
1 Years Compressor

TemPure Scientific is not responsible for any permits or ordinances.

TemPure Scientific strives to use the best quality parts and systems available. We reimburse your warranty claims quickly. However, product loss remains a potential occurrence with all commercial refrigeration. If product loss occurs, we will not reimburse these expenses. Please discuss this coverage with your insurance carrier.

Replacement parts are available to you in an even exchange for faulty parts covered by your warranty. Shipping charges for warranty parts will be sole responsibility of the buyer. If you purchase parts from your local service person, we will reimburse you our cost for said part(s).

Any service to be provided under these warranties must be paid to the service personnel by the customer and TemPure Scientific will reimburse the customer to the extent allowed under these warranties and agreed to, in advance, by TemPure personnel. The customer may not deduct service bills from any monies owing and due to TemPure Scientific.

Acceptance of Contract

The above prices and specifications are satisfactory and are hereby accepted. Cancellation of contract will subject customer to a restocking charge of 25% to 50% of the entire contract price.

Any claim or action brought under this Agreement shall be exclusively brought in Camden County or the United States District Court for the District of New Jersey. Each party hereto expressly consents to the exclusive jurisdiction of the State of New Jersey and specifically waives any objection based upon improper venue with regard to any claim or action brought in Camden County or the United States District Court for the District of New Jersey.

Freight/Common Carrier

Most of the products that we sell are too big or too heavy for regular Parcel Services to handle. A trucking company (common carrier) is the delivery method of choice for this type of equipment. If your equipment fits on a lift gate, the carrier will lower it to the ground. If your equipment is too large for a lift gate, the carrier will only move it to the back of the truck. You are responsible for unloading the equipment off the truck and into your building. Please make sure that you have adequate help and/or equipment (forklift) to unload the freight.

Regardless of the care and precautions taken by us, damage can occur in shipping. It is important to be sure to note any shortage, damage; including any rips, tears or dents on the crating/packaging, on the delivery receipt prior to signing it for the driver, and call TemPure Scientific with the details. This puts the financial responsibility on the freight company for any damage. Once it is signed that the freight was received in good condition, TemPure Scientific will have no recourse with the freight company and will be unable to repair or replace your equipment.

All boxes and packing materials should be saved, as they, along with the damaged merchandise, will need to be inspected by the freight company before a claim is resolved. If you have any questions, please call TemPure Scientific.